English Unlimited HAK/HUM 3, Schulbuch mit Audio-CD und CD-ROM (mit Handelskorrespondenz)

156 Business communication 11 LANGUAGE SKILLS EXPLORE LOOK AGAIN EXTRAS How to write a formal or business letter A business letter usually consists of several parts. Identify these parts in the letter below. There is one extra item that you should not use. attention line body complimentary close date distribution notation enclosure notation inside address letterhead name and signature postscript reference line salutation subject line ASE Ltd., Bed¤eld Road, Bristol BR2 8UH, United Kingdom fax: +44 (0)1253 567310 tel: +44 (0)1253 56730 www.mgh.co.uk email: info@ase.co.uk Camden Bay Trading Company 9–11 Harbour Street Camden, ME 48436 USA Your ref: DJ/am Our ref: TH/wc 21 February 20__ For the attention of Ms Jenkins Your enquiry regarding boat shoes Dear Ms Jenkins Many thanks for your letter of 15th February, in which you ask for information about our boat shoes. We are pleased to send you our latest illustrated catalogue containing comprehensive details of our entire sales range. Our price list and terms of delivery are enclosed. Please note that all our products are of ¤rst-class quality and can be delivered from stock. Take advantage of our discount for ¤rst-time buyers. We look forward to hearing from you. Yours sincerely omas Harding Sales Manager Enc. catalogue and price list cc: B. Duncan, Sales Co-ordinator letterhead 15 Note: There is no single standard letter layout for business letters. Many companies use a style and layout of their own. Although the full block form (all the lines of the document start at the left hand margin) is becoming more and more popular in business communication, any clear and easy to read format is acceptable. Use standard formal language (no contractions, etc.) but avoid too long and complicated sentences. Nur zu Prüfzwecken – Eigentum des Verlags öbv