English Unlimited HAK/HUM 3, Schulbuch mit Audio-CD und CD-ROM (mit Handelskorrespondenz)

158 Business communication 11 LANGUAGE SKILLS EXPLORE LOOK AGAIN EXTRAS How to make an enquiry Read the enquiry and answer the questions. 1 Why did the sender of the letter choose this particular firm? 2 What products do Katz Continental sell? 3 What products are they interested in? 4 What information do they want to have? 5 What else do they ask for? KATZ CONTINENTAL DELI 10 Sloane Square London SW1 W8EG Weinbau PUHR Hügelstraße 5 7301 Deutschkreutz 10 October 20__ Enquiry about red wine Dear Sir/Madam We were interested to read an article about your award-winning red wines in the August issue of ‘Wine and Food’ and would like to know more about your products. We are an English chain store selling gourmet food and high-quality French wines in Great Britain and are planning to diversify our range. Kindly let us have full details of all your red wines as well as price lists and terms and conditions of payment and delivery. We would also appreciate receiving samples of two or three of your most popular wines. If the quality meets our expectations, we shall let you have a trial order. We hope to hear from you in due course. Yours faithfully Edward Grant Purchasing Manager 18 Note: At the beginning of each business transaction, before ordering or buying something, prospective customers will want to find out more about the product or service they are interested in by asking questions (enquiring) about it. This can be done in the form of a telephone call, an email or a business letter. No matter what medium is chosen, enquiries should be polite, short and to the point. Nur zu Prüfzwecken – Eigentum des Verlags öbv