English Unlimited HAK/HUM 3, Schulbuch mit Audio-CD und CD-ROM (mit Handelskorrespondenz)

59 Sorting things out 04 LANGUAGE SKILLS EXPLORE LOOK AGAIN EXTRAS Self-assessment talk about decisions and the consequences of decisions   !! complain about goods and services   !! ask for a refund or replacement   !! make a complaint politely   !! compare and contrast two alternatives   !! write a customer review (and a letter of complaint)   !! Look again Unit04 Complete Colin’s conversation with his teacher. Use the present perfect simple or progressive. GRAMMAR 53 Present perfect simple and progressive Match the verb-noun collocations. a VOCABULARY 54 Decision- making Which of these things have you done at home or school in the last week? Write two or three sentences. Example: We held a meeting to brainstorm ideas for the website. Talk together about what you’ve done. Circle the correct words. 1 I’d be grateful / I’ve been meaning to talk to you if you could turn your television down. We can’t sleep at night. 2 Your essay is to be fair, / a bit difficult to read. 3 It’s just that /To be honest, your car is parked in our space. 4 Your music kept us awake all night. It’s just that /To be fair, I know we sometimes have parties too. 5 To be honest, / I’ve been meaning to talk to you this cake is not very nice at all. b c VOCABULARY 55 Softeners Can you do these things in English? Circle a symbol on each line.  = I can do this well.  = I can do this most of the time. !! = I still need to work on this. brainstorm come up with hold look at make solve trust a decision a meeting a new plan a problem ideas the facts your intuition Teacher: You’re late again! You (1) (miss) the rst lesson. Do you realise you (2) (arrive) late all week, and now you (3) (miss) your written exam too. Colin: I know. But I (4) (have) three gigs with my band this week. I’m sorry about being late. Teacher: Yes, but what if you fail the year? is (5) (go on) for too long now. I need to talk to your father about your progress. Colin: Actually, I (6) (speak) to him already. Teacher: I see. You didn’t tell me about that. Colin: Sorry, I (7) (not have) time. I (8) (do) so many other things all week. Nur I zu Prüfzwecken – Eigentum des Verlags öbv