English Unlimited HAK/HUM 3, Schulbuch mit Audio-CD und CD-ROM (mit Handelskorrespondenz)

77 Using online services. Complete Helga’s computer story using the correct form of the verbs in the box. check click open plug press shut switch (3x) unplug 5 I had a really frustrating day yesterday. I needed to do some research, but I couldn’t get online. I tried (1) the computer o and on again, but that didn’t help. I even (2) everything down, (3) all the di erent bits of equipment and (4) it all into another socket, but that didn’t solve the problem, either. I tried to (5) the internet connection, but a er I’d (6) on ‘control panel’ and (7) ‘network connections’, I didn’t understand the message it gave me! So I had to ring the helpline, and of course when I (8) the number to speak to a technician, I had to wait for ages listening to really irritating music. I nally spoke to someone who was actually really helpful, and we found the problem. ere’s a little switch for the internet connection on the side of my laptop, and it had somehow got (9) o . I didn’t even know it was there! I (10) it on again, and everything was ne. I felt so stupid – and I’d wasted a whole morning. Giving reasons. Circle the correct expressions to complete this advice for new managers. 1 People are an organisation’s most important resource, so / because you need to get the best out of your staff. 2 Have an ‘open door’ policy because of / so that employees know they can talk to you. 3 Employee motivation is because / due to many factors, including the opportunity to show initiative and participate in decisions; try to value everyone’s contributions. 4 Help individuals to develop professionally so that / because this will help your organisation. 5 Since /Due to training is so important, this should be the last thing to reduce spending on. 6 Because / So that negative feelings can spread quickly, you need to take action fast to solve any problems in your department. 7 Many people suffer because / because of unnecessary stress at work. Give people enough time, help and resources to do their job well. 8 Finally, make sure you act as a role model due to / as employees expect their bosses to set a positive example. 7 Verb + -ing. Complete the sentences with the correct form of one expression from each box. 6 avoid consider can’t face keep think about try apply do get go phone travel 1 You said the flights are really expensive. Have you by train? 2 between 8.00 and 9.00 in the morning. The traffic is terrible. 3 Did you know Tom is leaving? Have you for his job? 4 I know you’ve emailed several times, but have you them for the information? It might be quicker. 5 The computer crashed and I lost half my essay. I really it all again. 6 Please can you tell everyone your new address? I your mail. Nur zu Prüfzwecken – Eigentum des Verlags öbv

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