English Unlimited HAK/HUM 4/5, Schulbuch mit Audio-CD und CD-ROM (mit Handelskorrespondenz)

158 Business communication 13 LANGUAGE SKILLS EXPLORE EXTRAS Cover letters Often short cover letters like the one on the right are sent together with the invoice. Read the cover letter and match the underlined parts with the expressions below. 1 two copies 2 remittance 3 in the near future 4 trust 5 attached 6 for Methods of payment Note: Companies often acknowledge the receipt of a payment. Nowadays this is usually done by automatically generated emails or by using pre-printed acknowledgements. Find short definitions for these methods of payment. Research them on the internet to help you. (1) credit transfer (3) debit or bank card (5) bill of exchange (7) BACS (2) credit card (4) cheque (outside Europe) (6) letter of credit (8) CHAPS Which of these do you think are the most frequently used methods of payment nowadays? You work for Liebisch Büromaschinen GmbH. Last month you sent several consignments of office machines to ProPrint in Leeds, England. Today you are sending them your invoice. Write a cover letter (around 150 words) to ProPrint using the notes your boss has left for you. 11 12 13 – Bezugnahme auf beigefügte Rechnung Nr. 5436-TW über £34.976,- vom 1. September. – Bitte um Begleichung per Überweisung auf Konto Nr. 997854 bei der BA Unicredit, Wien (IBAN AT991200000012997854). – Bei Zahlung innerhalb 10 Tage 3% Skonto. – Beilage von Werbematerial über unser neuestes Produkt, den Schnellkopierer ( fast copying machine ) Repro 2900. Jederzeit bereit, bei Rückfragen bezüglich dieses Geräts Auskunft zu erteilen. – Höfliche Schlussformel. Reminders Note: If invoices don’t get paid, steps must be taken by the supplier to collect the money due to them. In this case, one or several reminders may have to be sent urging the buyer/ customer to settle their account. As a rule, collection letters or reminders become increasingly insistent. Before legal steps are taken, a final reminder is sent. As a first step, it is common to just send a copy of the invoice or statement of account, suggesting that the invoice may have been overlooked. Read the first reminder on the next page and decide which sentences correspond to which sections. Has Ms Sinclair provided all the information mentioned in sections 1–3? 14 Dear Mr Lang Enclosed please find our Invoice No 5466 amounting to EUR 3,600 in duplicate. We are looking forward to receiving your payment by transfer to our account in due course. We hope the excellent quality of our sports gear will convince you to place another order with us. Yours sincerely Heather Lockbelt House of Hockey Nur zu Prüfzwecken – Eigentum des Verlags öbv