English Unlimited HAK/HUM 4/5, Schulbuch mit Audio-CD und CD-ROM (mit Handelskorrespondenz)

86 Companies 07 LANGUAGE SKILLS EXPLORE EXTRAS Read again, then answer the questions below using a maximum of four words. 1 What are the areas of conflict mediators usually work in? 2 How did the family react to the noise and dirt in their neighbours’ garden at first? 3 Who usually establishes contact between the opponents? 4 Why should the two mediators not be too alike? 5 What do mediators never do? 6 What does a good mediator do apart from listening? Talk together. 1 Is it common for people or organisations where you live to use mediation? 2 Are there any (peer) mediators available at your school? Would you consider using them? 3 Do you think you could be a professional mediator? Would you enjoy it? Notice how the verbs in the interview have three patterns: a 17 b a LANguAgE FOcuS 18 Verbs with adverbs and prepositions 1 They hoped the problem would go away . 2 We invite each participant to bring along a supporter. or Sometimes they bring two supporters along . 3 They simply put up with the problem. verb – adverb verb – adverb – object verb – object – adverb verb – adverb – preposition – object Now find these verbs in the interview on p. 85. Are they like 1, 2 or 3? a go on c break down e sit down g talk over i set up b come up with d sort out f keep up h face up to Which one of these sentences is wrong? Why? 1 Let’s talk over this problem. 2 Let’s talk this problem over . 3 Let’s talk over it. 4 Let’s talk it over . Find a verb in 18a which has a similar meaning to: 1 accept that something exists 3 disappear 5 organise 2 continue 4 fail 6 tolerate Add one word to complete each statement in the quiz below. Sometimes it can go in two different places. The first sentence has been done for you. b 19 a 20 Dealing with conflict – what’s your style? Think about your relationships with friends and family. How true are these statements for you? Rate them from 0 to 4. 0 = not true at all 4 = completely true 1 I try to come up  agreements that satisfy everybody, no matter how long it takes. 2 In order to get the best result from the other side, I keep the pressure all the time. 3 I prefer not to argue with people because many problems just go if you ignore them. 4 I’ll put up a compromise which isn’t completely fair if it means we can move forward. 5 I like to talk problems very carefully so I can understand everybody’s point of view. 6 I enjoy a good argument where people have strong opinions, even if it goes for hours. 7 I tend not to face up a problem if it means damaging a relationship with a friend. 8 I’d rather sort a problem by finding a compromise than spend a lot of time arguing with someone. with Work alone and answer the quiz. b Nur zu Prüfzwecken – Eigentum des Verlags öbv