Work alone. Choose a place that is about a 10 minutes’ walk from your school. Think about how to give directions from the front entrance of your school. Listen to each other’s directions and guess the places. Working in an office Have you ever worked in an office? Would you like to work in one in the future? Why? /Why not? Sarah’s doing an internship in a tourist office in New York. Listen to the conversation with her boss. How long has Sarah been working there? Listen again and match the sentence parts. 1 I’m looking for A some maps too? 2 Do you know where B some starting points? 3 And do you have C it will take me to come up with some good tours? 4 Does the office also D about the museums? 5 Can you recommend E some background information about the most important sights. 6 Do you have any information F organise all-inclusive package tours? 7 How long do you think G I can do? 8 Is there anything else H I can find some brochures that would be of use? Can you remember which jobs Sarah has to do? Tick () the ones that are mentioned. put together walking tours create an Excel spreadsheet order maps compile information for a product presentation edit a text for a brochure sort the mail1 compare offers distribute letters to colleagues print out a document update the customer database request quotes from restaurants file invoices alphabetically Now write down as many pieces of office equipment and office supplies as you can remember from the conversation. Check your notes with the pictures on p. 142. Did you forget anything? Work in A/B pairs. You’re going to role play the situations below. Read the two situations. Business training. Have the two conversations using expressions from exercises 16 and 20–21. Examples: Hi, I’m looking for the post office. /Do you know where the big printer is? Change roles and have two more conversations. 1 mail (AE): post 18 Speaking a b 19 Listening a b um6av6 13 20 Vocabulary Getting information 21 Vocabulary Office duties, equipment and supplies a b c 22 Speaking a Student A, you work in a tourist office ; student B is your intern. Decide where the office is and think of five jobs you want B to do. Student B, talk with A about the things he/she wants you to get done. Think of five questions to ask. Student B, tell student A the name of a place you know well. A, you’re visiting this place. Think of five questions to ask. B, you work in the tourist office there, think of five things to recommend and how to get there. 1 2 b c 48 Language skills Extras Explore 4 City life Nur zu Prüfzwecken – Eigentum des Verlags öbv
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