Self-assessment talk about unexpected travel situations make deductions, talk about possibilities talk about attitudes to possessions describe objects present products and services When launching a new product or service, it is essential to present it to potential customers. As first impressions are crucial, it is important to prepare your presentation well. Make sure you know your target audience, be clear about the objective of your presentation and think about the media you want to use. The next step is to work out a clear, easy-to-follow structure: ■ ■ Introduction: Welcome the audience and introduce yourself and your topic, e.g. a new hotel facility, hotel package, … Good morning / afternoon / evening, Ladies and Gentlemen!Welcome to my presentation! Today I am going to present / introduce you to … I am very glad to show you (this/our newly renovated hotel / brand-new resort) ■ ■ Give an overview of the points you are going to cover At the beginning / Firstly /To start with I am going to … Thirdly / In addition … Secondly /Then /After that I … Finally /At the end /To end … ■ ■ Provide some basic information about your company to establish credibility We are a well-established family-run (hotel, restaurant ...) / dynamic young team specialising in …/ start-up company offering (organic food, home-made pastry …) / international hotel chain offering … ■ ■ Position your product or service by pointing out its unique advantages for your client set it apart from similar products or services on the market What is unique about …/ I would like to draw your attention to … We offer a unique experience to … / a tradition of relaxed hospitality that … In our (hotel, restaurant) you will enjoy (an) unforgettable … ■ ■ Product description: describe the product or service in a way that your audience understands The basic package includes … The new services are … Our three-course meals consist of … All our rooms have been tastefully designed … The events included are … ■ ■ Give a list of benefits and give examples of how your audience will benefit from the use of your product or service It offers you a unique experience … / It gives you a once-in-a-lifetime experience … It has lots of environmentally friendly facilities … ■ ■ Now that your audience is familiar with your product or service, give examples of positive feedback Three out of four guests said … More than 90% of our customers have been extremely satisfied with … Most of our customers highly recommend … ■ ■ Finish your presentation: Sum up the most important points and round the presentation off with a call to action (hand out vouchers or samples, provide links to special offers, invite the audience to join your social network platforms, etc.) To sum up /As I said before /Concluding /… Feel free to pick up our brochures / fill in the order forms / contact us on … Thank you for your attention! 52 Language skills Extras Explore 4 Lost and found Nur zu Prüfzwecken – Eigentum des Verlags öbv
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