Discuss your ideas in groups. 1 What do you do when you’re angry with: ■■ a classmate? ■■ a friend? ■■ a fellow intern? ■■ a relative? ■■ a teacher? ■■ your boss at work? 2 How do you think conflict should be resolved at school or at work? How about at home? Give an example from your experience. 3 In such a situation, is it more important to be polite or to be honest? Why? 4 How do you feel about getting angry in public? Is it acceptable in Austria? 5 Is it the same or different in other cultures you know of? Speaking 30 Talk in pairs. What kind of behaviour annoys you? What would you do if: 1 someone went to the front of a queue without waiting in line? 2 someone broke the rules on public transport by putting their dirty shoes on the seat opposite? 3 you got poor service in a restaurant, a café or a shop? What do most people do where you live? Listen to Tariq talking about complaining in the UK and France. What difference does he mention? Listening 31 a b 32 37 v8i92p Info point: Describing diagrams Diagrams are graphic representations of facts and figures. They visualise information and make it easier to understand complex input. The most frequently used diagrams are pie charts, bar charts, line graphs, tables and pictograms. Do you remember what they look like? Can you draw them? Think about these aspects of daily life. Which do you think men usually spend more time on? Which do women spend more time on? ■■ domestic chores ■■ work ■■ social life ■■ appearance ■■ relaxation ■■ sleep ■■ exercising ■■ sports Look at the bar chart below. What country is it about? Do you think the statistics would be similar or different for Austria? 33 a b c 2.4 0.2 0.1 0.8 1.1 0.6 4.5 1.0 0.6 0.7 0.5 0.2 0.0 1.0 2.0 3.0 4.0 5.0 Watching TV Reading Relaxing, thinking Socializing, communicating Playing games/ computer use for leisure Sports, exercise, and recreation Average hours per day Ages 15-19 Ages 75 and over NOTE: Data include all days of the week and are annual averages for 2015. Average hours spent per day in leisure and sports activities, by youngest and oldest populations SOURCE: Bureau of Labor Statistics, American Time Use Survey 73 Language skills Extras Explore 6 Sorting things out Nur zu Prüfzwecken – Eigentum des Verlags öbv
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