What does it take to be a good mediator? You have to be able to listen and ask questions which show how people are feeling and what the real problems are. From time to time, you summarise what they say: “So, you’re upset because …”. When they see things from a distance, objectively and without emotion, they can begin to move towards a solution. A mediator recognises moments of change, when people face up to reality and are ready to compromise – for instance, the moment when they stop looking at the mediator and start looking at each other. Whenever I see that, I think, “That’s it. Job done.” 96 Language skills Extras Explore 7 Working together Read again. Answer these questions in note form. 1 Why did the neighbours need mediation? 2 Why was the mediation a success? 3 Why should mediators be visibly different? 4 Why aren’t meetings longer than two hours? 5 Why do mediators ask questions? 6 Why do mediators summarise people’s words? Talk in pairs. 1 Is mediation used at your school? 2 Would you ever consider using a mediator for problems at your school? Why? / Why not? 3 Could you imagine yourself as a ‘peer mediator’? 16 Speaking 17 Now find these verbs in the interview. Are they like 1, 2 or 3? A go on C sit down E set up G sort out I face up to B break down D talk over F come up with H keep up Which one of these sentences is wrong? Why? 1 Let’s talk over this problem. 2 Let’s talk this problem over. 3 Let’s talk over it. 4 Let’s talk it over. Find a verb in 18 which has a similar meaning to: 1 accept that something exists 3 disappear 5 organise 2 continue 4 fail 6 tolerate 19 20 Let’s talk it over Notice how the verbs in the interview have three patterns: Language focus Verbs with adverbs and prepositions 2 18 1 2 3 They hoped the problem would go away. We invite each participant to bring along a supporter. or Sometimes they bring two supporters along. They simply put up with the problem. verb – adverb verb – adverb – object verb – object – adverb verb – adverb – preposition – object Nur zu Prüfzwecken – Eigentum des Verlags öbv
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