Complete the sentences with these words. 1 we reschedule for next week? 2 there has been a problem. 3 I just can’t make it. 4 I it goes according to plan. 5 I’m forward to meeting you. 6 We like to offer you a larger apartment. 7 you confirm if that is acceptable? Together with a partner, choose one situation (A–C) for an email. Discuss the following questions. 1 Who are you writing to? 2 How can you say sorry? 3 What reasons can you give? 4 Can you use any expressions from 27b and 29? Work alone and write your email. Look at your partner’s email. Can you improve your emails together? Read other students’ emails. What do you think of their reasons? 29 hope could (x2) looking would unfortunately (x2) 30 a It’s Sunday afternoon. You have a very bad cold. Tomorrow you have to give a presentation to your department, but you think you should stay in bed. Write an email to explain the problem to your boss. A You and your business partner are supposed to go to Stockholm to meet a potential client. Your flight has been cancelled and you will be delayed until tomorrow. Email them to explain the situation. B You work in a clothes shop and this morning you reserved a jacket for a valued customer. Your colleague didn’t see the ‘reserved’ sign and sold it to another customer in the afternoon. A replacement will be available next week. Write an email to the first customer to explain the situation. C b c 31 128 Language skills Extras Explore 10 Are you OK? Nur zu Prüfzwecken – Eigentum des Verlags öbv
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