kick off PTS, Coursebook

In an office: Match the things in the picture and the words below. 2 Simon Feldmann works in a forwarding agency. He’s calling a customer in England. Read the dialogue. Receptionist: Horizon Software Ltd. Good morning. Simon: Good morning. Could I speak to Ms Tate, please? Receptionist: Who’s calling, please? Simon: It’s Simon Feldmann from Austria. Receptionist: Could you spell your name for me? Simon: Yes, Feldmann. F-E-L-D-M-A-N-N. Receptionist: Thank you, Mr Feldmann. Hold the line, please. I’ll put you through. 3 Make a dialogue with your partner. Partner A is the receptionist at Horizon Software Ltd., partner B is the forwarding agent. Partner A: Melde dich. Partner B: Melde dich. Du möchtest gern mit Herrn Davis sprechen. Partner A: Bitte Partner B ihren/seinen Namen zu buchstabieren. Partner B: Buchstabiere deinen Namen. Partner A: Bedanke dich bei deiner Partnerin/deinem Partner und bitte sie/ihn, am Apparat zu bleiben. Du verbindest. 4 H office chair filing cabinet calendar desk telephone radiator 1 computer screen waste bin plant mouse letters shelf computer keyboard poster 67 On the job · Commerce/Office 7 1 2 3 4 5 6 8 9 10 11 12 13 14 Nur zu Prüfzwecken – Eigentum des Verlags öbv

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